Utility Assistance

Next to the cost of rent or mortgage, utility costs have a large impact on family budgets and overall household stability for low-income families. 


The Utility Assistance Program is designed to prevent utility disconnects and stabilize utility costs for low-income households.  Panhandle Community Services works with both public and private funds to pay the utility bills of low-income families.  In addition, staff provides families and individuals with educational information to help reduce their utility cost and budget counseling to help them manage the cost of their utilities.

Coronavirus Support

We believe in you, and are standing with you to provide support during this pandemic and beyond.

If COVID-19 has affected you and your family, we have funds to help you and your family get back on track. We are in this together, and together we will see it through.

COVID-19 Support Information


To receive utility assistance, the household must have current outstanding utility bill(s); live at the residence and be at or below 150% of the current U.S. Poverty Guidelines.

To Apply

Appointments for utility assistance can be made by calling 1-855-459-3716 or schedule an appointment online.

Apply Online

Additional Information

For additional information, visit www.tdhca.state.tx.us/community-affairs/ceap/guidance.htm.

Additional Resources

Prioritizing Bills Tool

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Spending Tracker Tool

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