Utility Assistance

Next to the cost of rent or mortgage, utility costs have a large impact on family budgets and overall household stability for low-income families. The Utility Assistance Program is designed to prevent utility disconnects and stabilize utility costs for low-income households. Panhandle Community Services works with both public and private funds to pay the utility bills of low-income families. In addition, staff provides families and individuals with educational information to help reduce their utility cost and budget counseling to help them manage the cost of their utilities.
CLICK HERE TO SEE OUR CAP PLAN FOR 2021
Coronavirus Support
We believe in you, and are standing with you to provide support during this pandemic and beyond.
If COVID-19 has affected you and your family, we have funds to help you and your family get back on track. We are in this together, and together we will see it through.
Eligibility
To receive utility assistance, the household must have current outstanding utility bill(s); live at the residence and be at or below 150% of the current U.S. Poverty Guidelines.
To Apply
Appointments for utility assistance can be made by calling 1-855-459-3716 or schedule an appointment online.
Additional Information
For additional information, visit www.tdhca.state.tx.us/community-affairs/ceap/guidance.htm.